At this step, the Client is required to provide a photo of their official identity document along with a document confirming the Client’s residential address. The Company will verify the validity of the information provided during the initial verification via third party service SumSub. Funds related to the transaction will remain suspended until the verification is completed.
Risk Management
Licensed and regulated in Great Britain by the Gambling Commission under account number for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under licence numbers RGL 133 and RGL 134. 3.7 For large volume transactions and for Clients, Clients are required to complete the third level of verification, which includes providing detailed documentation of the source of funds. This step is designed to ensure that the financial resources used in transactions are legitimate.
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- The rule applies regardless of whether the deposit/withdrawal is made in a single transaction or in several transactions that seem to be related.
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- 2.2.3 Monitoring the Withdrawal of Funds – the Company allows withdrawing funds only to the original source – the Client’s account from which the deposit was made.
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Our Know Your Client (KYC) procedure constitutes a core feature of services’ risk management and control procedures. The intensity of KYC programs beyond these essential elements is tailored to the degree of risk. In terms of transactions, the casino runs exclusively on cryptocurrencies for both deposits and withdrawals. While this appeals to crypto users, the financial terms may be a drawback for some. The minimum withdrawal stands at $100, and weekly cash-out limits are capped at $5,000—figures that could prove too restrictive for high-volume or high-stakes players. Every game comes with multiple rulesets, stake levels, and visual designs.
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In particular, the Company will keep records of all cases of reporting to the Regulatory Authority and all cases when the Company did not consider it required to notify the Regulatory Authority. All decisions to report or not to report must be sufficiently reasoned. 4.1 The Company monitors transactions in accordance with this AML Policy. 1.7 Company has also put in place Know Your Customer (KYC) programs as an essential element for service, risk management and control procedures. Once you reach a level, it’s yours to keep—along with all the benefits that come with it.
- The intensity of KYC programs beyond these essential elements is tailored to the degree of risk.
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2.2.2 Monitoring of unusual transactions – if the Client makes unusual deposits that trigger system alerts, the Company will contact the Client to obtain an explanation for the unusual activity. If the Client fails SpinVoyage Casino to provide a satisfactory explanation or the required documentation, the Company will suspend the Player Account until the required information is provided. If the Client fails to provide the requested information within the individually determined period of time, the Player Account will be permanently closed. In addition, the Compliance Officerr may report a suspicious transaction to the relevant authorities.
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